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Public Library Sector

Essential IT Solutions for the Public Library Sector


ITS has been servicing the Public Library sector for over two decades. We have an in-depth knowledge of the issues facing library managers, librarians and IT personnel working in public libraries.

As a result we have developed and sourced a wide range of products to address many of the issues faced by public libraries. Whether you wish to simply access to your electronic resources, monitor what your students are doing in class, reduce technical support overheads, cut costs by reducing the energy consumed by your computers or become greener by cutting down on print and copy waste ITS has a solution for you.

Our Public Library Sector Categories

Electronic Resource Management

Computer Booking & Access Management

Resource Booking & Access Management

Network Resource Tracking

CD-ROM Networking

Print & Copy Output Control - PaperCut

WiFi Hotspot Solution

Print & Copy Output Control - Uniprint

Online Card Payment

Cashless Vending

Trusted Threat Protection

Energy Usage Tracking & Control

System Consistency

Wireless Printing

Server-Based / Thin Client Computing

Electronic Resource Management

Products

Onelog - Electronic Resource Access Management

ITS Onelog is the ultimate tool to track and control the web-based resources that your organisation accesses. Onelog can monitor the usage of subscription databases and e-journals hosted online, free web links and internally hosted web-based services and content. Onelog can also seamlessly log users onto web-based resources that require password authentication and monitor exactly who has been using resources even if they solely allow IP-based authentication. In corporate environments Onelog can facilitate bill-back where resource usage is charged back to a client matter number. ITS has tailored Onelog for the specific requirements of law firms and the professional services industry, colleges, universities, public libraries and corporate and government organisations.

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Computer Booking & Access Management

Products

MyPC - Computer Booking & Access Management

MyPC is the leading Computer Access Management solution in Education. With MyPC librarians and IT managers have complete control over bookings and users’ sessions in open access areas. MyPC’s unique handling of user bookings allows the optimisation and promotion of fair usage whilst saving staff time. Click here to find out how MyPC can create a hassle free environment where students are controlled and bookings can be instant, scheduled or recurring.

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Resource Booking & Access Management

Products

R&R - Resource Booking & Access Management

R&R is an elegant, feature-rich resource booking system that allows users to specify the exact details of the equipment they require and then make a booking all from the convenience of their web browser. R&R allows staff to configure powerful policies to govern how their resources are booked and provides access to extensive web-based reports. R&R has been specifically developed to meet the needs of schools, colleges, universities and public libraries.

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Network Resource Tracking

Products

Mirtrak - Network Resource Tracking

Mirtrak® provides clarity on user, computer and application activity. Mirtrak’s detailed reports make the use of hardware and software resources measurable and the users more accountable. Two sophisticated reporting modules are available either separately or in combination, allowing you to choose the feature set pertinent to your organisation’s requirements. Mirtrak is designed to be easy to use and simple to implement with an MSI for silent installation and a web interface for remote administration and access to all reports.

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CD-ROM Networking

Products

ITS:IrisCD - CD-ROM Networking

For over a decade ITS:IrisCD has been the market leader in CD/DVD-ROM and Windows application networking. With its revolutionary approach to networking CDs to multiple users, ITS:IrisCD introduced caching technology and web based administration to the market, quickly overtaking the conventional CD tower based method which was limited in terms of access and scalability. Using just a standard web browser ITS:IrisCD allows applications to be launched across LANs, WANs or even the internet and suits all types of networking environments including; Terminal Servers, Citrix, Macs, Linux and Unix. Administrators can manage applications centrally via the web based interface with an easy to follow set up guide. ITS:IrisCD streamlines the networking of your CD/DVD ROM resources or Windows applications and monitors their use in real time. Comprehensive reports can be run so that you always know who is using which resource and trends such as peak usage can be determined.

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Print & Copy Output Control - PaperCut

Products

PaperCut - Print & Copy Output Control

ITS resells PaperCut NG and MF in the United Kingdom, Europe and North America and aims to provide a total solution to meet your organisation’s requirements. Our systems start from software only print management solutions built around PaperCut NG or ChargeBack and grow to unified print and copy systems powered by PaperCut MF which can also provide support for hardware-based cash acceptors and web-payment. PaperCut can allow any organisation to track, control and optionally charge for both printing and copying. The implementation of a solution reduces paper and toner waste, cuts costs, reduces the impact of your organisation’s paper output on the environment and makes both end-users, be they students or staff, and departments more accountable. PaperCut provides access to detailed reports that illustrate the environmental impact of your organisation’s paper output and allow you to make the correct policy and purchasing decisions. PaperCut provides genuine cross-platform support and can operate in most networking environments including those that use Active Directory, Novell eDirectory, RM or LDAP for authentication with options to utilise Windows, Novell Open Enterprise (OES), Mac and Linux print servers with full pop-up messaging support on Windows, Mac, Linux and Unix clients.

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WiFi Hotspot Solution

Products

BWireless - WiFi Hotspot Solution

BWireless offers an all-in-one solution for setting up and managing a system of hotspots that is ideal for public libraries, universities, colleges, schools or any organisation that wants to offer wireless Internet access to their users and guests. The experience of logging on to BWireless could not be simpler! Users open their web browser and are redirected to a configurable captive portal, which is customisable to display your organisation’s logos and recommended web links. BWireless allows staff to apply policies to ensure fair usage and generate detailed usage reports and statistics in real time.

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Print & Copy Output Control - Uniprint

Products

Pharos Uniprint - Print & Copy Output Control

ITS is the leading Pharos reseller in the United Kingdom, Europe and North America and aims to provide a total solution to meet your organisation’s requirements. Our systems start from software only print management solutions built around Pahros Uniprint and grow to unified print and copy systems through the addition of the Off-The-Glass (OTG) module. ITS also offers a wide range of hardware devices for cash acceptance and has developed the Indigo solution for web-payment. Uniprint can allow any organisation to track, control and optionally charge for both printing and copying. The implementation of a solution reduces paper and toner waste, cuts costs, reduces the impact of your organisation’s paper output on the environment and makes both end-users, be they students or staff, and departments more accountable. Uniprint provides access to detailed reports that allow you to make the correct policy and purchasing decisions. Uniprint can operate in most networking environments including those that use Active Directory, Novell eDirectory, RM or LDAP for authentication with full pop-up messaging support on both Windows and Mac clients.

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Online Card Payment

Products

Indigo - Online Card Payment

Indigo is an elegant suite of web-based modules designed to enhance Pharos print and copy solutions with additional features and payment options. Indigo features two distinct modules, Indigo Cashier and Indigo Card Payment. Indigo Cashier enables users to view their account balances and their recent Indigo transactions from a web browser and allows authorised staff to view users’ balances, and manually credit or debit their print and copy accounts, issue refunds and even debit their accounts as payment for items sold over the counter. Indigo Card Payment allows users in your organisation to purchase print and copy credit using their debit or credit cards or PayPal balances. Indigo supports the use of WorldPay, PayPal and custom web payment solutions from WPM.

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Cashless Vending

Products

Indigo - Cashless Vending

Indigo is an elegant suite of web-based modules designed to enhance Pharos print and copy solutions with additional features and payment options. Indigo features two distinct modules, Indigo Cashier and Indigo Card Payment. Indigo Cashier enables users to view their account balances and their recent Indigo transactions from a web browser and allows authorised staff to view users’ balances, and manually credit or debit their print and copy accounts, issue refunds and even debit their accounts as payment for items sold over the counter. Indigo Card Payment allows users in your organisation to purchase print and copy credit using their debit or credit cards or PayPal balances. Indigo supports the use of WorldPay, PayPal and custom web payment solutions from WPM.

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Trusted Threat Protection

Products

Faronics Anti-Virus - Trusted Threat Protection

Unlike traditional anti-virus solutions that are sluggish, and resource intensive, Faronics Anti-Virus Enterprise provides high performance, proactive endpoint malware protection. Conventional security suites are usually technologies that have acquired over time and cobbled together to complement AV. Faronics Anti-Virus Enterprise has been developed from the ground up and combines anti-virus, anti-spyware, and anti-rootkit technologies into one tightly integrated solution. Faronics Anti-Virus Enterprise also provides email protection, with direct support for Outlook, Outlook Express, Windows Mail and any other email program. Best of all, it integrates seamlessly with Faronics Deep Freeze so you can update your definitions even while your workstations are protected in a Frozen state.

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Energy Usage Tracking & Control

Products

Faronics Power Save - Energy Usage Tracking & Control

Faronics Power Save provides the opportunity to reduce the energy consumption of all computers in your public libraries, universities, colleges, schools or any organisation. Faronics Power Save delivers intelligent computer energy management that doesn’t interfere with user or IT needs. Power Save keeps computers running when users need them, accurately determines when computers are inactive so they can be powered down, and can prove its rapid return-on-investment through network-wide power consumption and extensive savings reports.

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System Consistency

Products

Faronics Deep Freeze - System Consistency

Faronics Deep Freeze helps eliminate workstation damage and downtime by making computer configurations indestructible. Once Faronics Deep Freeze is installed on a workstation, any changes made to the computer—regardless of whether they are accidental or malicious—are never permanent. For over a decade Faronics Deep Freeze has been helping Education, Corporate, Government and Public Library sector clients to protect computers saving staff time and money. Faronics Deep Freeze is available for Windows and Linux PCs, Macs and Windows Servers in both Standard and Enterprise versions.

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Wireless Printing

Products

PrinterOn - Wireless Printing

PrinterOn makes printing easier and more accessible by supplying the mobile user with Internet printing solutions to print simply anywhere. PrinterOn extends network printing with mobile printing services that enable remote printing, handheld PDA printing, Internet printing and related technologies including Internet fax delivery and email attachment viewing. PrinterOn wireless printing helps your organisation reduce costs in various ways. The simple and clear web interface allows even novice users to print correctly the first time. Access control, auditing and print management integration allows PrinterOn to be the perfect addition to your environmental initiatives and Printing cost issues. As a result, the need for staff support in solving printing issues is dramatically reduced. The PrinterOn system allows support for printers at remote locations and lets users submit print jobs from home, on campus or in the library. Connect to your existing LDAP or Active Directory solutions to manage access to intranet print features. PrinterOn integrates with print management systems widely used in public libraries, corporate and educational environments, such as but not limited to, PCounter, Papercut and Uniprint.

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Server-Based / Thin Client Computing

Products

Citrix - Server-Based / Thin Client Computing

ITS has been supplying and supporting Citrix solutions for over a decade and is well-positioned to consult your organisation about any plans you might have to move to a system of virtualised applications or desktops. ITS can provide access to consultancy, software licensing and onsite technical assistance from the initial stages of a Citrix project all the way through to final implementation. The modern Xen range of Citrix solutions allow organisations to virtualise servers, desktops and applications and move away from traditional client-server based computing. Citrix Xen solutions allow the provision of applications and Windows desktops to become an on-demand, centrally managed service accessible to any authorised user, from anywhere on any device. Centralised management dramatically reduces the total cost of IT ownership by allowing the rapid roll out of new applications, patches and updates and desktop and server operating systems eliminating the cost and labour of installing software and operating systems on traditional PC hardware.

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