faq

F.A.Q.

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Onelog - Electronic Resource Management

We have compiled some anwsers to your questions, if you find that your question is not answered then please don't hesitate to contact us.

Frequently asked questions

Q: What web-based resources can Onelog connect to?
 
A: So far ITS has not encountered any web-resources that Onelog cannot connect to and monitor. As a result we believe that Onelog can manage anything that runs in a web-browser!

 

Q: Is there a limit to the number of resources our firm can add to Onelog?

A: No, Onelog allows unlimited resources to be managed by the system. There are no licensing restrictions or added costs if the number of managed resources were to increase.

 

Q: Does Onelog use its own browser?

A: From Onelog X8 onwards the solution uses Internet Explorer 6 or higher. We are working on support for other browsers currently.

 

Q: Does Onelog support tabbed browsing?

A: Yes, Onelog supports tabbed browsing in Internet Explorer 7 or higher.

 

Q: Is Onelog a proxy server solution?

A: No, Onelog is not a proxy server solution. It uses the internet connection available on the user’s computer to connect to web-based resources.

 

Q: Does Onelog work with Citrix?

A: Yes, Onelog is compatible with Citrix Metaframe, Presentation Server, XenApp, XenDesktop and Windows Terminal Server.

 

Q: What web server does Onelog use?

A: Onelog X8 onwards uses Internet Information Server running on Windows 2003 Server and higher.

 

Q: What database management system (DBMS) does Onelog use?

A: Onelog X8 onwards uses Microsoft SQL Server 2005 and higher.


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