“The technical support offered by ITS, before, during and after implementation has been great” “We feel like we have a real partner with ITS and not just another vendor”  

Lynn Watson Chief Knowledge Officer,
Hogan & Hartson – Washington DC, USA

I'am putting my 2008 budget together and just ran reports for all my electronic periodicals that everyone must have. We are cancelling at least 3 site licenses and going back to single users because the reports showed that people signed on for a total of 12 times in 2007" 

“Onelog’s technical support team is top notch. From an IT perspective Onelog has been a great product. It is low maintenance and pretty much runs itself”

"In the 3 years Onelog has been in place, we have been able to right-size our electronic web content and free up funds to add  new resources. The library practice group chairs use Onelog statistics as a metrics tool to evaluate practice group usage of expensive resources to prove Return On Investment (ROI). What we saved in subscription fees that first year, paid for Onelog."

Monice Kaczorowski Director of Library Services,
Neal, Gerber & Eisenberg LLP – Chicago, USA

“Onelog response time is very fast and I receive technical assistance from my Onelog reps in England and the United States”  

Loretta Orndorff Director of Library Services,
Cozen O’Connor – Philadelphia, USA

"I just submitted an informal report on the cancellations we were able to make as a result of using Onelog.  In the first three months following implementation, the total cost savings have already exceeded the initial price of the software.  Some electronic resources were clearly not getting enough traffic to justify their costs.  Others were getting so much traffic, that we were able to convince users that they no longer needed some related print materials to which they had been clinging".

Mitch Klaich Director of Library & Information Resources
Jenner & Block LLP – Chicago, USA 

"Onelog generates business analytics on the use of the high ticket; proprietary sources of business and legal intelligence which our lawyers need to support our clients. Electronic resources are the fastest growing component of our information resource budget and Onelog allows us to analyze utilization to reduce our spending and to negotiate better contracts. We want our lawyers to have access to the best resources at the lowest cost and Onelog helps us achieve that strategic objective. In the end, we pass along those savings to our clients."

Jean P.O'Grady Director of Research Services and Libraries
DLA Piper US LLP - Washington DC, USA



"Onelog has made it less painful for me to make reductions in online subscriptions by allowing the usage statistics to speak for themselves. End users often think they are using some services far more frequently than they actually are and the Onelog reports have helped me reduce or eliminate underutilized resources, resulting in substantial savings in the first year of implementation. ITS has been a pleasure to work with and we really value having technical support people who work well with our Librarians and our IT department."

Susan E. Mills Director of Library Services, Firm wide
Pillsbury Winthrop LLP - Washington DC, USA